Training
In addition to certification training, there are a variety of training options available to begin or advance your mystery shopping career and to suit your learning style. You can choose from online or offline, free or fee, formal or informal, and more. Whether you’re just exploring to see if mystery shopping is right for you, or you have already started mystery shopping and want to learn how to improve your skills, you can find a learning resource to fit your needs.
Here are our editors’ choice of useful training resources to help you learn more about mystery shopping.
Online Resources
- Free Email Course - Mystery Shopping Success Secrets from idealady.com
- Free Mystery Shopper University at shadowshopper.com
- Free Mystery Shop Narratives and Sample Mystery Shops at Sonya’s Mystery Shoppers
Mystery Shopping Company Websites
- GAPbuster Worldwide - Mystery Shopping Article Library
- AboutFace - Mystery Shopper Smiley University
- satisfaction services, inc. - Mystery Shopper General Training Guide
Offline
- Your Local Community - many community colleges, community education centers, and vocational schools now offer beginner courses in Mystery Shopping
