International News

Polite Steak House Staff Earn Accolades
Mississauga News - Mississauga,Ontario,Canada
Ruth’s Chris Steak House in Mississauga was ranked first out of 98 franchise outlets in Canada, Mexico, Asia and the United States in a “mystery shopper” …

Lottogate will Haunt the BC Liberals, like Bingogate did the NDP
Parksville Qualicum News - Parksville,British Columbia,Canada
If the mystery shopper found any problems, the retailer would get a visit from a BCLC sales representative, presumably to help them upsell and extract more …

Mystery Shopper System to Assess City Office
Chosun Ilbo - Seoul,South Korea
Mystery shopping is used by market researchers to measure the quality of retail service. Office staff will be rated on how well they counsel clients with …

Which? Blows Cover on Loan Protection
Scotsman - Edinburgh,Scotland,UK
More than half of the 41 loan providers contacted by Which? in a mystery shopping exercise automatically included the cost of payment protection insurance …

Company Rewards Exceptional Employees
SUN Weekend - Antigua and Barbuda
In order to generate an unbiased review of the CSR’s service, Francis explained that a mystery shopper is enlisted to anonymously visit each station in …

U.S. News

New Boss Vows Lean CTA
Chicago Tribune - Chicago,IL,USA
“Mystery shopping” will be used at the CTA to help determine how well the agency is serving riders’ needs, Huberman said. …

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